In this guide we will discuss about : “Google Maps Keeps Crashing? Here’s How To Fix It” . Google Map is almost a necessity in today’s fast-paced world that ha s become difficult to envision day-to-day existence without this innovation. Whether you are used for going to your job, seeking a new eatery or moving around the city, it is a must-have.
However, nothing is perfect, including the best apps and Google Maps, specifically, has been known to crash at some point to leave the user stuck. If you have been among the several people facing this problem, there is no cause to worry. In this article, we are going to discuss why Google Maps app has a tendency of crashing and ways on how to deal with it.
Table of Contents
How to Fix Google Maps App?
Lately Android users have complained about Google Maps versions 11. 144. x and 11. 145. These are some of the symbols which are leading to the crash of the app as illustrated by the screen-shot below; Anyways, the exact cause of this problem is not certain yet it appears to be related to the new updates and cache issues. In any case, there are options which can assist in the quick elimination of the problem and bringing the application back to the normal state.
First Step: Most people do not know that they should try restarting their device for the process of correcting the error to begin.
And before going further into more complex problem solving attempts, remember one simple step, that is to turn off your phone and then turn it back on. Well, it may be a piece of cake but many a times app glitches like crashes can actually be solved by a reboot. Try to reboot your mobile phone, it is very simple, ever just switch it off, and count to five and then turn it on again. And then attempt to open Google Maps once more.
Method 1: Clear Google Maps Cache
The first solution of the problem opens Google Maps is to clear its cache. But what is cache and why should it be of any importance to website developers or webmasters?
What is Cache?
Cache is a concept used by applications as a temporary storage so as to optimize their performance. But as with the cookies, such data may get compromised; therefore, apps, such as Google Maps, can freeze.
Steps to Clear Cache:
- Locate the icon of google maps in the desktop or your application launcher menu.
- Right-click on the app and from the options that appear choose App info.
- Scroll your iPhone screen down until you see Storage & cache.
- Tap on Clear cache.
After completing the cache, it is recommended that you should try running the app once more. If it does then you can plan on your next move since all is well. If not you might wish to go to the next step.
Method 2: Clear Storage
If the cache did not clear the problem, then the storage also needed to be cleared.
When to Clear Storage
Erasing cache will return the application to its factory default state and at the same time eliminate all the saved information such as offline maps and user preferences.
Steps to Clear Storage:
- Open your phone’s settings menu in the following way:
- Single and touch the Apps and check Google Maps.
- Tap Storage & cache.
- Select Clear storage.
After that you complete cleaning of storage, start the application again as an instance. Unfortunately, you will have to sign back in and have to download your offline maps again but should permanently solve the problem of frequent crashing.
Method 3 : Rollback Google Maps In other words, uninstalling the updates.
If none of the two – clearing the cache and clearing the storage help then, the only solution is to uninstall recent updates. At times, the newer versions of the particular app may have glitches that make them to freeze.
Why You Might Need To Rolled Back Your Updates
This removes new features which have been installed as updates and restores the app to its original state before being installed. If the crash is due to some update this should solve the issue.
Steps to Uninstall Updates:
- If you are using an Android device – find the Google Maps app on the phone.
- Right tap on the app icon then choose App information.
- Click the three vertical dots at the top right part of the screen.
- Choose Uninstall updates.
- To select a suburb and proceed with the application, you have to tap on ‘OK’.
- Now, kindly open the Google Maps again on your device and check if the problem stays.
- Google Maps tends to crash when it is used in tablet applications What measures can be taken to ensure that the same does not occur in future.
For those whose Google Maps has just crashed, you’ll find that the below information vital when trying to fix this; When fixing Google Maps, you need to consider how to prevent any such occurrences in the future. Here are some maintenance tips
Here are some maintenance tips:
- Keep the app updated: It is advisable to always update Google Maps to the latest version to avoid bug and the application crashing.
- Clear cache regularly: It is advisable to clear the cache once in a month to minimize on corruption problems.
- Check for system updates: Make sure it is the updated version of the operating system because older systems have compatibility problems with the new application.
Other Potential Fixes
If none of the methods above worked, consider the following:If none of the methods above worked, consider the following:
- Reinstall the app: Clear Google Maps app off your android device and download and install it afresh from Google Play Store.
- Check for system updates: Ensure that your phone is employing the most current edition of Android.
- Factory reset (as a last resort): This is a more drastic option but can ‘reset’ your device should there be problems that have firmly rooted themselves.
What If Google Maps Still Isn’t Working?
However, if you find that Google Maps is still crashing despite your attempts to fix that, you may have to consider using another navigation app probably Waze of Apple Maps until the problem with Google Map is fixed.
Reporting the Problem under Google Policy
Finally if you are still having problems then it’s recommended to inform google about the bug. Here’s how you can do it.
Here’s how you can do it
- Select the application of Google Maps.
- Tap on your Profile icon located at the top right of Me page.
- Go down and choose Help & feedback.
- Press the ‘Send feedback’ button and type the problem in the subsequent window.
- It assists Google in addressing and correcting those issues in following updates of the Google Service.
Read More : “How to Fix Google Map High Pitched Voice“
Conclusion
If you have experienced Google Maps to crash, then you will agree with me that it is annoying especially if you were in the middle of navigation. It could be as simple as clearing cache, uninstalling update or restarting your phone; among the three, one should work and get you back to the right track. Make sure you update both the app and the phone so that you can avoid similar problems in the future.
Frequently Asked Questions (FAQs)
Can I realize that my Google Maps need the update of the maps and other correlated details?
Launch the Google Play Store app on your device, type in the Google Maps in the search bar and see whether there will be an update button displayed or not. If it is, then it is recommended that you guys update the app.
I ask this question because I am wondering whether crashes can be prevented through use of the Google Maps offline?
Of course, there is an ability to download maps for the time when you won’t be able to connect to Internet. Although this might help avoid crashes, it will not totally do so especially if the problem is related to the application.
This is to find out whether the activity of clearing cache has a way of erasing the saved locations from the system?
Nah, clearing the cache will not erase your saved places for example, starred places.
What else can I do if for instance through uninstalling updates does not solve?
Go to app settings and try uninstalling and reinstalling the app or there could be an update for the system of the phone.
How can I check about system update for my phone?
Go to Settings > System > System updates and check if any updates are available.
