In tis guide we will discuss about “Roku Down Arrow not working with DirecTV Stream [Fix]”. When used together with the Roku digital media players for smart TVs, this streaming multichannel television service defines the ultimate formula for the couch potatoes and streamers among users.
Or so we thought. So far, it appears that there is a small, but rather annoying problem that is currently causing a lot of headache.
Table of Contents
Understanding the Issue
To the layman, you navigate the roku remote’s directional pad to select the down arrow in order to reveal the channel list. This will then inform you of the program that is being aired on several channels and the succeeding programs. However, as of late, many user has complained on Roku that down arrow is not working with the DirecTV Stream. If you are also encountering the same problem, then this guide will let you know about a smart trick to fix this bug. Follow along.
Possible Causes
Software Glitches
Naturally, electromagnetic interferences may occur and lead to problems in the functionality of the remote control or its components. A tiny issue at the OS level might be causing the down arrow not to operate as it should.
Firmware Issues
This might happen if the firmware is outdated and hence, cannot support certain features especially when interacting with the Roku and DirecTV Stream app.
Remote Control Problems
The problem could also lie with the remote control More information is needed on this one to ensure a proper evaluation of the situation. There must be a problem with the battery charge, signal interference, or there is hardware failure.
Initial Troubleshooting Steps
Checking the Remote Batteries
Some Roku players have a remote that is strictly required in the operation of the device and ensure that the batteries are not dead. Replace them with new ones to exclude battery problems in analyzing the situation.
Restarting the Roku Device
At times it is advisable to reboot your Roku device for it may solve some simple problems that it is experiencing. Turn off the machine, wait for a few seconds, then turn it on again.
Make Sure the Remote Is Synced to the Roku Device
Ensure that your Roku remote is well synchronized with the Roku gadget. You can re-pair it by going to the settings and troubleshooting section of the Roku device.
Fix 1 is known as the Back Button Workaround.
Instead of pushing the down button, a user will be required to first go back and then use the down arrow. Here’s how you do it:Here’s how you do it:
- Earlier, you were instructed to go to the Home Screen; press the Back button on your Roku remote.
- Next, without releasing the Down Arrow Key, press it again as soon as possible.
- This small change should help you have a temporary fix to the problem of the Roku down arrow not working with DirecTV Stream.
Fix 2: Re-launching the DirecTV Stream App
Often functionality may be affected and the simplest solution is to close it then reopen the app. Here’s how you can restart the DirecTV Stream app on Rok.u:Here’s how you can restart the DirecTV Stream app on Ro.ku:
- On your Rok.u device, go to Home menu.
- Emphasize the DirecTV Stream application.
- Go to the tools menu on the remote and then press the star button.
- Select Close.
- Close the DirecTV Stream app and go back to the home of your device.
Fix 3: Resolve Roku Firmware
Most problems can be solved if the Rok.u device update is regularly done. To check for updates:
- The next step you need to follow is to go to Settings from your Rok.u device.
- Select System.
- Choose System Update.
- Select Check Now.
- If it can be updated, update it and turn off and then on your Rok.u device.
Fix 4: Reinstallation Of The DirecTV Stream App
If the app has become corrupt, for whatever reason, reinstalling it will often clear the problem. Follow these steps:
- Ensure that you are on the Home screen of your Rok.u device.
- Emphasize the application that is available for the DirecTV Stream.
- Press the Star button, and then select Remove Channel on the list.
- Restart your Rok.u device.
- Navigate to the Rok.u Channel Store and add the DirecTV Stream app and install it again.
- Fix 5: Unplugging the ROS-device: The next step that one has to take in a bid to rectify the irregularity of the remote is to unplug the device.
Soft Reset
A soft reset can help clear minor glitches:A soft reset can help clear minor glitches:
- Go to Settings.
- Select System.
- Choose System Restart.
Factory Reset
For more serious forms of infection or problem, a factory reset may be required. Be cautious as this will erase all settings and data:Be cautious as this will erase all settings and data:
- Go to Settings.
- Select System.
- Choose Advanced System Settings.
- Select Factory Reset.
Advanced Troubleshooting
Using Roku Support
If the above steps are not successful then may be reaching out to Roku support can help. Always, find step-wise, detailed help at the Roku Support website.
Contacting DirecTV Stream Support
Likewise, DirecTV Stream assistance can provide assistance referring to their app only. Contact their customer support for better precise help.
Temporary Workarounds
Using mobile apps as a form of replacing Remote Controls
Also it is recommended to use the Roku application on the mobile device as the remote control. Indeed, it has all the features of the physical remote and can be a good option at times.
Leaving it to Voice Commands if available
You can use voice commands on your Roku device to control the DirecTV Stream app if your device has this feature.
Preventive Measures
Updating Apps and Firmware on a Daily Basis
Always ensure that all your apps and firmware are updated in order to prevent conflicts and application bugs.
Maintaining Remote Control Health
For proper functioning of remote, it is advisable to check its batteries and the cleanliness of the remote frequently.
User Experiences and Testimonials
Further information about the typical reports made by common users and measures that proved effective
The same challenge has been reported by many users. They sometimes discover that refreshing the application or the gadget is all that they need to do to solve the problem.
Personal Anecdotes from Users
‘I found the Roku remote unresponsive with the DirecTV Stream, but the back button fix solved it immediately,’ Jane D.
Government Position and Future Solutions
As it will be shown below, Roku and DirecTV’s statements(Person 2).
Yes, both the companies are conscious of the problem and are currently employing efforts to develop a permanent solution to it. Check official websites for any changes in the procedures.
Anticipated Schedules for a Fix to Be Durable
Currently, there is no official indication of when the fix will be available; however, developers are crossing their fingers on the problem. Get your updates from the relevant and official sources only.
Read More : “American Horror Story not loading on Hulu: How To Fix“
Conclusion
These fixes should be useful in the Resolve of Roku down arrow not working with DirecTV Stream problem. Here are some steps that, when executed, should yield fine outcomes and easier navigation and streaming.
FAQs
What can I do if none of the fixes work?
If the discussed solutions do not help, it is possible to turn to Roku support or DirecTV Stream support for more detailed guidance.
Is it possible to program a Roku and a DirecTV Stream together with the help of a universal remote?
Yes, Roku compatible universal remotes are allowed and so is Directv Stream. Also, make it a point to check for the compatibility especially if you’re planning on buying the chair.
How often is recommended that firmware for a Roku be updated?
As with any software, it is recommendable to look for the latest updates most especially when one is facing issues with the software frequently used, at least once monthly.
Are there any known compatibility issues between Roku and DirecTV Stream?
Currently, the down arrow issue is a known problem, but both companies are working on a fix. No other major compatibility issues have been reported.
Where can I find more help for Roku-related issues?
Visit the Roku Support website or forums for more detailed troubleshooting guides and community assistance.
