In this guide we will discuss about : “Xfinity Free Peacock Premium offer not working: How To Fix” . Other promotions include; Xfinity giving its Rewards platinum members and those with gigabit internet free Peacock Premium subscription.
Part of the reason that many people want Peacock Premium is that it comes with a number of original TV series, films, sports, and much more. Users need to check their email to get the activation link that should provide them with the Premium account and no other payments needed.
Table of Contents
Which Customers Are Eligible to Get Xfinity’s Free subscription to the Peacock Premium?
To qualify for the free Peacock Premium subscription, you must:To qualify for the free Peacock Premium subscription, you must:
- Be an Xfinity Rewards ID at least a platinum level member.
Get enlisted in Xfinity’s gigabit internet service plan
If you make either of these, then you should be eligible for the free offer that comes with it every time. Still, there are many complaints, although the applicants seem to meet the criteria of the program.
The main issues of the Adobe Flash Player software Its Problem with the Peacock Premium Activation Process
However, many users notice some problems when trying to activate the Peacock Premium subscription even if they are qualified for it. Let’s take an overview of the most talked about issues around the world.
Activation Link Not Working
Many users complaint that they receive an activation link via the email that they cannot activate. In other cases, the link may be a dead page, or the page may not respond by any mean, but this is a very common problem.
Messages That Appear When One Tries to Run the Activation
A few users receive a message stating, “We’re sorry, Looks like this reward isn’t available to you at this time.”, which annoys certain users even though most of them are sure that they meet all essential requirements.
Reward Taken from the Rewards Section
At times, the free Peacock Premium offer is not listed in the Xfinity Rewards section in the first place, thus cutting off any chance of the users to avail the same.
Troubleshooting Steps
If you’re facing any of these issues, here are a few troubleshooting steps you can follow:If you’re facing any of these issues, here are a few troubleshooting steps you can follow:
Check Your Eligibility
Make sure that you qualify for the free Peacock Premium. Be sure you got your Xfinity Rewards membership level right or that you are a subscriber to gigabit internet.
A desktop or Laptop should be preferred instead of a mobile.
Several people said that the activation process is more successful on a computer or laptop rather than on a mobile device. Here try using a computer and check if the link really works properly.
Make Sure You Are Signed in to the Right Xfinity Account
At other times it can be as basic as being logged into the wrong xfinity account. By default, I recommend that you check that you are using the account which is eligible for the Peacock Premium promo.
Erase Your Browser Cache and Cookies
Another method which can help in problem solving when it comes to loading web page urls or links is to clear the browser cache and cookies. This is very simple and could change things; It is noticeable that minor changes can sometimes help.
Use a Different Browser
If the problem remains the same then try to use different browser. So it can be Chromium-based: Chrome, open-source Firefox, Apple’s Safari or Microsoft Edge browsers. Some of the user report that they are able to fix the problem by changing their browser.
Solving the Activation Link Problem
As its mentioned by some users that if the mentioned activation link is not working on mobile use internet in some other computer ie. a dongle. There are always workarounds to such a problem and this has been used by many users to open their account and activate the free subscription.
Resolving Error Messages
“Sorry Folks, Apparently This Reward is not What You Should Call an Incentive At the Minute”
If you are faced with this kind of message, you have to logout from your Xfinity account and then login again then attempt the activation process again. In case this does not resolve the problem, one may be required to seek the services of Xfinity support.
Managing with Empty Promises in the Xfinity Rewards Subsection
If your Peacock Premium offer doesn’t show up in the rewards section of your Xfinity account, it’s a good idea to:If your Peacock Premium offer doesn’t show up in the rewards section of your Xfinity account, it’s a good idea to:
Log out and then log back in
Make sure that you are on the platinum-level of the Xfinity Rewards
If the problem remains unresolved then the solution is to get in touch with Xfinity support team.
What Does Everybody Mean When They Claim This is an ‘Open Problem’? Official Response
The good news is that Xfinity is informed about the problem of the inactivity of the Peacock Premium offer. But I didn’t find a specific timeline to when this will be completed from the authorities, as of now. Be sure to follow the changes indicated by the following tags. Xfinity for more information.
Alternative Solutions
While waiting for an official fix, you can try these alternative solutions:While waiting for an official fix, you can try these alternative solutions:
Contact Xfinity Support
- But if the problem does not go away, then it is better to turn to Xfinity support. They might be able to do it for you and activate it by their hands.
- It’s better to wait for official updates on a fix from the representatives of the company and use workarounds in the meantime.
- Often such problems are a result of sporadic operational problems. If all the mentioned above steps do not work, you might have to wait and give it some time.
Employ other Streaming Service Companies
If Peacock Premium is still not available to you, there are so many other streaming services in existence including Netflix, Hulu or even Amazon Prime video among others.
User Experiences and Feedback
It is impressive how many of the software’s users complained about this problem. Some of them reported being able to install it by using the desktop workaround while others are still currently in the process of waiting for an update from Xfinity. Keep getting the updates and do not fail to contact Xfinity whenever you need their assistance.
What Are Customers Going to Do?
This problem does not have a time frame by when it will take a complete solution especially if the authorities do not take appropriate measures. Xfinity has been informed of the problem and to date they have not provided a fix to this problem and therefore users will need to stay with the options offered in the following section.
Fighting Future Problems with Xfinity and Peacock Offers
There is probably a lot more one could write about this, but moving forward it’s always best to do a check every now and then of your Xfinity Rewards status and make sure all your information on the account is current.
Advantages and Disadvantages of the Offer of Xfinity Peacock Premium
Free affluence of Peacock Premium for the eligible clients is yet another advantage; nevertheless, the difficulties of activating this offer are another concerning factor. On the positive side, once the set is activated you receive access to a vast base of content which is enlarged in any ways without extra charges.
Read More : “How To Enable Freeform Window on any Android Device”
Conclusion
The Xfinity Free Peacock Premium is by far one of the biggest advantages, but it can be challenging to be executed due to a number of technicalities. If you would have gone through this article and followed all the troubleshooting methods and tips given in it, you should be able fix the problem and enjoy the free subscription. Note that Xfinity is in the process of developing a solution for this issue, and reaching out to the support center would possibly be the most effective approach of getting a fast resolve.
FAQs
1. I have Free Peacock Premium offer from Xfinity and I am unable to use it, why?
There can be one of the following: the said activation link, which is possibly incorrect, setting of the prescribed account, or some technical problems on your service provider’s end, namely Xfinity.
2. Can I remedy this problem if I use another device?
It is possible and a number of individuals confirmed it is possible to move from mobile to a complete desktop or even a laptop.
3. When is Xfinity likely to put right this?
Unfortunately, Xfinity is aware of the issue and has not posted any specific time or date of when they shall release a fix.
4. May I directly call Xfinity to have this problem fixed?
Indeed, it is possible to get assistance from Xfinity and bring the matter to their attention so that they can activate the offer for you.
5. What if the offer is not there, how do I get it to appear in the Xfinity Rewards section that I have?
Make sure, you are signed in the right account, if the problem continues, ring up Xfinity support staff.
